StockSim

StockSim support

A calm place to get unstuck.

Find straightforward answers about pretend money, dated prices, portfolio records, and the learning experience. If you still need help, email a real person at StockSim.

First steps

Begin with one small decision.

A new portfolio starts at $0. The app guides you through a pretend deposit, then you can research a company or ETF before deciding what to do with the practice cash.

  1. 1DepositTry $100 in pretend cash
  2. 2ResearchSearch, study, and take a note
  3. 3DecideBuy a fraction or keep watching

01

Is StockSim connected to real money?

No. Deposits, withdrawals, and trades in StockSim are pretend. No bank or brokerage is connected, no payment is accepted, and every transaction is a local simulation.

02

How do I add or remove practice money?

Open Portfolio and choose Deposit or Withdraw. Enter an amount, review the resulting cash balance, and confirm. Withdrawals use available cash and never sell an investment for you. Both transaction types appear in activity and portfolio charts, while investment returns keep cash movement separate from market gains.

03

Why does a price have a date?

StockSim uses completed daily market observations rather than live or intraday quotes. It shows the observation date and saves the latest available history on the device. Longer chart ranges can still work when the market is closed. A one-day view may say that the market is closed when there is no completed session to compare.

An accepted practice order fills immediately at the displayed dated price, even when the market is closed. Real stock and ETF orders follow different hours and rules, and their final price can differ.

04

What can I practice with?

StockSim currently supports fractional practice trades in U.S.-listed common stocks and ETFs returned by connected search. Crypto, mutual funds, bonds, options, and other instruments are outside the current app.

05

Why does StockSim check splits and dividends?

A stock split changes the number of shares and price per share without creating the large gain or loss an unadjusted chart could suggest. A supported recurring cash dividend can add pretend cash when eligible shares were held. StockSim requests relevant events so share quantities, cost basis, cash activity, and portfolio history remain consistent. Each supported event is recorded once.

06

What should I do when market data is unavailable?

Check the device connection and use the app’s refresh action. StockSim does not invent a connected price when the service cannot return one. A dated observation can remain visible for reference while a new practice trade is blocked until a usable price is available.

07

Where are portfolios and notes saved?

Practice balances, holdings, trades, notes, watch prices, lesson progress, and settings are stored on the device. There is no StockSim account or cloud sync. Removing the app or clearing its storage can remove those records.

08

What does reset remove?

A confirmed portfolio reset clears holdings, trade history, cash adjustments, deposits, withdrawals, and portfolio history, then returns practice cash to $0. Lesson completion, research notes, watch prices, and appearance settings remain. Canceling the confirmation changes nothing.

09

How can I report a problem or send feedback?

Email support@stocksim.app. Helpful details include the app version and build number, device model, operating-system version, screen or action involved, and exact error message.

Please do not send passwords, API keys, private research notes, or other sensitive information.

Email StockSim support